Location:
It is at Pudong area and situated at the top of Jin Mao building.
Room & amenities:
I booked their signature room Grand Deluxe River View King + club access but surprisingly was given a free upgrade to Grand Suite View King. The room is located at level 85. You need to use your room card to access the floor level. The room is quite big. It is 65 sqm. It has a nice dining room, a living room, a working desk area besides the dining room, a large bedroom and a large bathroom. My room has the bund view. But you are get to see different view in this room. I am able to see the lower part of the Huangpu river from the window at the working desk area, slightly upper part of Huangpu river from the window of the bathroom, another part of river side from living room window. Both day and night views are quite stunning. The bed is rather comfortable. The pillow is just nice. You have 2 large LCD TV. One is the room, one in the living room. DVD player, sofa, arm chair, a working desk. Fresh fruits (4 pieces) everyday. However, there is no complimentary English newspaper provided. Good thing is the complimentary internet in the room. It is rather fast and easy to connect. The wardrobe can be open from the room side or from the bathroom side. They even provide Yoga mat! There is also a coffee marker for brewing your own coffee.
Bathroom & amenities:
The bathroom is big. Standard items are provided. Toothbrush, comb to name a few. It is packed nicely in a travel pouch which looks neat. The towel is huge and good. Bathing toiletries are from Molten Brown. It has no rain forest shower but has a 3 pieces shower head at different height aiming at different parts of the body. Bathtub looks nice too. You can also access your clothing to the wardrobe from the bathroom side.
Service:
Grand Hyatt staffs are friendly. They greet you whenever they see you. At level 85, there is even a lady station at this level. I think she acts like a butler for this level. As I book club access, I was sent to level 83 for personalize check in. The check in is fast and staffs speak good English. This hotel provides down service which I like. When I come back hotel every night, the room is prepared for sleeping. Mineral water is left at the bed side and slippers on the floor. However, no chocolate is provided. I booked the club access and so you can access the club floor at level 83. You will have your breakfast there. Though it is quieter but I recommend you go to level 55 cos there are more varieties. 11am to 4pm is afternoon tea and they will provide some cookies, biscuits and fruits for you. During this time, it is rather empty. 5pm to 8pm is evening cocktail. You will get to drink red wine, whiskey, martini, fruit juice, soft drinks etc... There are also many nice little finger food serve such as bao, chicken wings, sashimi, ham, bread, cookies, cakes, meats, etc... You can have them as your dinner!
Facilities:
They have swimming pool, whirlpool and Gym. The swimming pool is located at level 57. I went to swim at night. As they light up the swimming pools very brightly, it is not easy to see the night views outside. You end up seeing your own reflections. I particularly like the changing room. It is very big like a maze! It has many lockers, several bathing room, toilets, massage room, steam room, whirlpool and even a relaxation room! I was the only one in the relaxation room and it is nicely dim inside. There are many inclined seats for you to rest and enjoy the night views of lower part of Huangpu rivers. A small fridge is provided for you to access icy cold face towel to freshen up. It is pretty quiet and very enjoyable.
Surrounding:
The only down part about this hotel is that it is always very busy and crowded in the lobby. There are always many people lingering around the lobby and at entrance of the hotel, there are also a lot of people. There is a sort of shopping mall beside Jin Mao but inside is mainly food, dental, salon, gym. Nothing much. But a 5 to 10 mins walk get you to IFC mall which is a very upclass shopping area. You can get your Gucci and LV there. If you need more affordable shopping and eating, walking another 5 to 10 mins down the road get you to Super Brand Mall. If you need quick bite or buy stuffs in middle of the night, you can cross the street to opposite Shanghai World Financial Center where you can find food and a 24 hours family mart convenient store. As this is a rather downtown area, there are no inexpensive local eateries around. If you do not take breakfast in hotel, I think the best alternative is Super Brand Mall. Nearest metro station is Lujiazui Station which is about a 5 to 10 mins walk and outside IFC mall.
I feel the overall setting of this hotel is more for family. It is also very busy which I dun really feel exclusive enough. If you prefer a more upclass feel and quiet surrounding, I would not recommend this hotel. Other than that, this hotel is great.
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