As I only in Genting for a day, I wanted to stay at First World Hotel. But a visit to Tripadvisor, first 10 latest reviews 都给与超烂评价。So I decided to stay at Maxims Genting which has a rather good review. Is it good? Lets see.
Room:
The hotel seems recently done an overhaul cos it seems pretty new to me in the interior. I stayed at their Premier Room and was quite happy with the room size. The room view I got is looking at a low building roof. But the sky clears up, you get to see the the Pagoda of nearby temple and KL tower and Petronas twin towers (need to zoom using camera etc..). The bed is from Simmons and it very comfortable. The pillows are very good too. You get complementary bottle waters, newspaper and fruits. However, there is no free wifi in the room.
Bathroom:
The bathroom is of a very good size. The bathtub is on right hand side and the toilet bowl and bathing cubicle is on the left hand side. It has a nice rain forest shower and two basins for you and your partner. The bathroom amenities are packed nicely in a pouch. The bathing amenities are from Aigner. The towels are of good size.
Services:
The service need to brush up. When I arrive at the entrance lobby, nobody seems to care to help with my baggage. The staffs at the counter speaks pretty good English and friendly. The check in is pretty easy. I was asked to take a seat the couch and was given a hot welcome Chinese tea which is a nice touch due to the cold weather. Check out is equally quick at the same place. Many staffs at the door are more interested in chatting among themselves. The staffs over the breakfast area are also stingy on the smiles. They also lack of knowledge when ask where to take bus to KL.
Overall, I feel the hotel is quite good just that staffs might need to be trained more. Location is pretty ok as whole Genting resort is linked up. So walking to anywhere is easy. Just that you need to walk a bit longer to main shopping area, fast food and theme park.
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